Terms of service

1. Subject matter of Agreement

These terms set out the agreement (“Agreement”) between us (“TRN Trading” (Torian GmbH & Co. KG, Am Kringelgraben 55, 18059 Rostock, also referred to as “us” or “we”) and you (“Customer” or “you”) with regard to the services provided by TRN Trading to you.

2. Conclusion of the contract, correction options

We offer a range of different subscriptions for different platforms. The presentation of the subscription offers does not constitute a legally binding offer, but a non-binding possibility to place an order and thus send us an offer for a contract with us.

You can choose a subscription and will be guided to the checkout page where we present the order overview to you and you can correct your entries before sending your binding order to us.

By clicking on the order button ("Pay Now") you submit a binding offer for the subscription contained in the shopping cart at the stated price. The confirmation of receipt of your order will be sent by e-mail immediately after sending the order ("Order Confirmation"). Please note that this email is only a confirmation that your order has been received. It does not yet constitute acceptance of the offer.

A contract with us is only concluded when we submit a declaration of acceptance in a separate e-mail.

The language(s) available for the conclusion of the contract are German and English.

We store the text of the contract. We will send you the contract text and the order data in a separate e-mail.

3. Account

You can subscribe to the Services with or without a customer account on our website.

When you create a customer account, you confirm that the data you provide to us when creating the account and at any time thereafter is true, accurate, current and complete.

Your customer account is personal to you and you may not share your account information with or grant access to your account with any third party. You undertake to prevent unauthorized access to your customer account and to maintain the confidentiality of your access data to your customer account.

You will inform us immediately if you become aware of or suspect a breach of the confidentiality of your access data and will change your password immediately. You can email us at support@trntrading.ai to inform us about it.

You can delete a customer account at any time by sending an email to support@trntrading.ai. The deletion of your account will result in the removal of access to your customer account and all related information and content. The deletion does not affect any rights or liabilities that already exist at the time the deletion takes effect, in particular, the deletion of an account does not affect the term of the contract and does not constitute a termination of the contract. A termination must be declared separately in accordance with Clause 10 of this Agreement.

4. Services by TRN Trading

TRN Trading is an “Add on” for the use of trading platforms. Currently TRN Trading is available only for TradingView.

The use of TRN Trading requires that you have and maintain a valid account with the respective trading platform. In addition, TRN Trading can only be used if you can use and access the respective trading platform. If you cannot use or access the respective trading platform (e.g. because your account with the trading platform has been terminated, or because the trading platform is temporarily not available), you cannot use TRN Trading.

All data about products (such as stock price data) that TRN Trading processes and aggregates is obtained from the respective trading platform and is automatically processed by TRN Trading. Therefore, TRN Trading makes no representations as to the correctness, accuracy and completeness of such data, and their fitness for a specific purpose. Further, the Provider does not guarantee that our services will meet specific requirements, or fulfil the purposes of the Customer, or that it will work with other programs selected by the Customer.

TRN Trading provides the possibility to access certain additional financial information aggregated by us according to your chosen preferences. This includes at the moment in particular the following services, which are also explained in our Documentation [https://docs.trntrading.ai] (together the “Services”):

    • We offer you a huge range of indicators and patterns that you can incorporate into your strategy or use to build strategies and apply to all asset classes.
    • A market screener with alerts to keep an overview of chart setups without having to keep an eye on several monitors at the same time.

No trading decision is transferred or executed via TRN Trading. The actual trading activity will be provided through a broker or the trading platform used.

5. Grant of Rights

Subject to the terms and conditions of this Agreement, for the duration of the Agreement, the Customer is granted the limited, non-exclusive and non-transferable, non-sublicensable, right to use the Services provided by TRN Trading. The right to use the Services is limited to the Customer only. The Customer is allowed to use the Services on a maximum of two different devices (subject to their compatibility which you can check here [https://trntrading.ai/pages/faq]).

Data, extracts or other content (the “Content”) shall only be used in the form displayed in and with the functions provided by TRN Trading. The Services and the Content shall not be copied, reproduced, distributed or made available to third parties in any form. The following, in particular, is not permitted:

  • Any resale or forwarding of Content to third parties (e.g. in the form of a newsletter, RSS feed or via live streams. mobile applications, SMS, etc.)
  • The use and publication of any Content data on channels other than those provided for in the Services (including but not limited to the publication of the data supplied in mobile apps or in third-party digital products).
  • Any conversion of Content in another format.

In addition to complying with these terms, the Customer agrees not to (a) license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit or make the Service available to any third party, e.g. grant access to the Services to any unlicensed user; (b) modify, adapt, or hack the Service or otherwise attempt to gain unauthorized access it or related systems or networks; (c) use the Service in any unlawful manner; (d) use the Service in any manner that interferes with or disrupts the integrity or performance of the Service and its components; (e) attempt to decipher, decompile, reverse engineer or otherwise discover the source code of any software making up the Service; (f) remove, change or cover any labels, logos or legal notices regarding copyrights, trademarks and similar rights; (g) try to use, or use the Service in violation of this Agreement; or (h) use a method to extract data, such as data mining or screen scraping.

6. Intellectual Property

As between us and you, all rights in our Services and Content as well as all software and other components used to provide the Services shall be owned solely by us. You agree that we maintain all rights, title and interest in and to all patents, inventions, copyrights, database rights, trademarks, domain names, trade secrets, know-how and any other intellectual property and proprietary rights (collectively, “Intellectual Property Rights”) in the Content, data, software and our Services.

7. Obligation of the Customer

The Customer shall maintain a valid account with all trading platforms that he intends to use in connection with TRN Trading and that are available for TRN Trading. The Customer understands that the Services only operate in connection with the respective compatible trading platform, and the Customer is solely responsible to ensure his access to the respective trading platform.

TRN Trading does not provide any financial services that require a license from the German Federal Financial Supervisory Authority (“BaFin”). In particular, TRN Trading does not provide investment advice (“Anlageberatung”) or investment brokerage (“Anlagevermittlung”) within the meaning of the German Banking Act (Kreditwesengesetz – “KWG”). The Customer uses the services only as an information tool to make his own investment decisions. The decision whether and in which products the Customer invests will be made without the involvement of TRN Trading.

The Customer must always check the information provided by the Service, as the results of the Service may sometimes have an error ("bugs") or the Customer himself may have made a mistake when creating a sample.

The Customer shall be responsible to procure and maintain the conditions for its use of the Services at its own expense, including in particular a sufficient Internet connection, the network connections that connect its network to the Services, compatible and current browser software that supports protocols used by TRN Trading, as well as hard- and software environment as communicated by TRN Trading on the respective help page https://trntrading.ai/pages/faq.

If the Services are not functioning properly at Customer's premises, Customer will cooperate as is reasonably necessary to enable TRN Trading to determine whether Customer's digital environment is compatible with the technical requirements of the Services.

    8. Your rights

    If the Services do not function properly or are not as described or not in conformity with this Agreement, you may have additional statutory rights and remedies.

    9. Fee and Payment

    The Customer shall pay TRN Trading the agreed recurring fee for the provision of the Services.

    Recurring payments (such as monthly/yearly payments) shall be payable in advance and become due on the first day of a payment period. Other payments, such as one-off payments or payments for individually agreed services, shall be payable and become due ten days after receipt of a respective invoice.

    You can find our accepted payment methods here [https://trntrading.ai].

    10. Term and Termination

    This Agreement will take effect upon conclusion of the contract and have the term as agreed upon by the parties.

      The Agreement shall renew automatically for an unlimited period of time unless terminated with a notice period of 1 day to the end of the initial contract period. After renewal of the Agreement, the Customer can terminate at any time with a notice period of 1 day.

      The Parties’ right of termination for cause shall remain unaffected. In particular, either Party may terminate this Agreement at any time with immediate effect by written notice to the other Party (a) if the other party breaches a material term of this Agreement and has failed to correct such breach (if susceptible to correction) within 10 days of having been notified of such breach by the notifying Party; or (b) as regards payment obligations of the Customer, if in default of payment not less than fourteen (14) days.

      11. Trial Offer

      We may offer promotional trial subscriptions free of charge.

      12. Right of Withdrawal

      If you are a consumer within the meaning of Sec. 13 of the German Civil Code you are entitled to the following right of withdrawal:

      You have the right to withdraw from this contract within 14 days without giving any reason.

      The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

      To exercise the right of withdrawal, you must inform us TRN Trading, Am Kringelgraben 55, 18059 Rostock, contact@trntrading.ai of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

      To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

      Effects of withdrawal

      If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

      If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.

      Expiration of the right of withdrawal

      The right of withdrawal expires in the case of a subscription that does not require you to pay a price, if TRN Trading has provided the service in full. In the case of a subscription that obliges you to pay a price, the right of withdrawal for digital services expires, with the complete provision of the service, if you have expressly consented before the start of the provision that TRN Trading begins with the provision of the service before the expiry of the revocation period, you have transmitted this consent on a durable data medium and have confirmed your knowledge that your right of withdrawal expires with complete fulfillment of the contract by TRN Trading.

      Model withdrawal

      (complete and return this form only if you wish to withdraw from the contract)

      — To TRN Trading, Am Kringelgraben 55, 18059 Rostock, contact@trntrading.ai:

      — I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

      — Ordered on (*)/received on (*),

      — Name of consumer(s),

      — Address of consumer(s),

      — Signature of consumer(s) (only if this form is notified on paper),

      — Date

      (*) Delete as appropriate

      13. Data Protection

      TRN Trading processes personal data in accordance with its Privacy Policy [https://trntrading.ai/policies/privacy-policy].

      14. Warranties; Limitation of Liability

      The Customer is responsible for the correct selection, handling and consequences of its use of the Services, along with the results intended or achieved by that use. The same applies to the written material accompanying the Services.

        TRN Trading uses the data provided by the trading platform of the Customer’s choice. TRN Trading assumes no liability for the content or completeness of the data; nor is it liable for ensuring that they are up to date.

          Notwithstanding the above:

          • TRN Trading shall be liable in accordance with statutory law for any damages (i) caused by intent or gross negligence, also by its statutory representatives and vicarious agents (“Erfüllungsgehilfen”), (ii) resulting from an injury to life, body or health, (iii) damages resulting from a violation of a guarantee as to quality, (“Beschaffenheitsgarantie”), (iv) caused by fraudulent misrepresentation (“arglistig verschwiegene Mängel”) and (v) liability based on the German Product Liability Act.
          • Damages to property and financial damages (“Sach- und Vermögensschäden”) caused to the Customer by slight negligence of TRN Trading, its statutory representatives or vicarious agents, in the event of a violation of a contractual core duty (“wesentliche Vertragspflicht”), shall be limited to the amount of the damage which was foreseeable at the time of conclusion of the contract and typical, taking into account the nature of the contract (“vorhersehbarer und vertragstypischer Schaden”). Contractual core duties are such duties whose accomplishment enables proper fulfilment of an agreement and whose observance the contracting parties may regularly rely on.

            Any further liability of TRN Trading shall be excluded.

            15. Changes to the Terms and Service

              TRN Trading may improve the Services from time to time at no additional cost to the Customer ("Service Upgrades") in order to optimize existing functions, add additional functions, improve the user experience or for other operational reasons. TRN Tradingwill notify Customer when it will perform Service Upgrades.

                TRN Trading also reserves the right to make other changes to the Platform and the Services ("Material Changes") as well as changes to this Agreement for justified reasons (including, but not limited to, security reasons, to improve performance, to adapt to a new technical environment, to adapt to changing market conditions, to comply with legal or regulatory requirements) at its reasonable discretion, but always taking into account the legitimate interests of the Customer. The changes shall be limited to adjustments that correspond to the respective justified reason. In the event of an impending change, TRN Trading shall inform the Customer in writing or in text form with a period of notice of at least thirty (30) days. If the Customer does not object within this period, the changes shall be deemed accepted as of this date. TRN Trading shall inform the Customer in the notification of the effect of silence and the significance of the deadline.

                  The preceding paragraph shall not apply to such changes that would lead to a change in the equivalence ratio (“Äquivalenzverhältnis”) of this Agreement (of performance and consideration). In such a case, TRN Trading may offer the Customer to continue the Agreement under the then amended conditions. These amended conditions shall become part of the contract if the Customer agrees to the continuation under the amended conditions.

                  16. Further Provisions

                  This Agreement shall be exclusively governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). The choice of law shall not have the effect of depriving the Customer, if he qualifies as a “consumer” under applicable law, of the protection afforded to him by such mandatory consumer protection provisions which would be applicable in the absence of a choice.

                    The courts of Berlin shall have exclusive jurisdiction for any disputes arising out of or in connection with this Agreement, to the Customer is considered a businessman (“Kaufmann”).

                      This Agreement contains the parties’ entire understanding and supersedes all prior agreements in connection with the subject matter of this Agreement. No collateral agreements, written, oral or implied, have been made.
                      The EU Commission has provided a platform for out-of-court dispute resolution. This gives consumers the opportunity to resolve disputes in connection with their online order without having to go to court. The dispute resolution platform can be accessed via the external link http://ec.europa.eu/consumers/odr/.

                      We will endeavor to settle any disagreements arising from our contract with you amicably. Furthermore, we are not obligated to participate in an arbitration procedure and unfortunately cannot offer you participation in such a procedure.

                        This Agreement contains the whole agreement as between the parties. there are no oral or written side agreements. Other terms and conditions of the Customer shall not apply, unless we expressly accept them.

                          Should any provision of this Agreement be or become invalid, illegal or unenforceable, the validity, legality and enforceability of the remainder of this agreement will not be affected.


                              Last updated: 08.05.2024