FAQ

How can we help?
How can I join Open Beta?

To get started with our Open Beta, simply visit our website and click on "Join Open Beta." Enter your TradingView username and confirm your participation. Please ensure that you provide the complete and accurate username.

After we have confirmed your participation, we will usually unlock your tools within the next 30 minutes. However, this process can sometimes take up to 48 hours. In case your tools are not activated within the specified period, don't worry! Feel free to reach out to us for assistance on our Discord server or send an email to support@trntrading.ai, and we'll be more than happy to help.

How do I get access to the Tools when Open Beta starts?

After your tools have been activated, you can add them to your chart on TradingView. Select the menu item "Indicators" and go to "Invite-only scrips". There you will find the full list of our powerful trading tools.

Where can I learn how to use the Tools?

To learn everything about our trading tools you should study our Documentation and join our free Discord to get access to the community and our expert support team.

This way you can get the most out of our Tools.

For which markets and timeframes are your Tools suitable?

Our Tools cater to all your favorite markets and timeframes, without any limitations. No matter what assets you prefer to trade or the timeframes you operate in, our tools are designed to accommodate your needs effectively.

What are the technical requirements of your Tools?

The technical requirements for the device of a customer buying trading tools as plugins for TradingView can vary based on the complexity of the tools and the specific requirements set by the tool developers. However, here are some general technical requirements for the customer's device:

  1. Internet Connection: A stable and reliable internet connection is essential for accessing and using trading tools on TradingView. A high-speed broadband connection is recommended to ensure real-time data updates and smooth performance.
  2. Web Browser: Customers should have access to a modern web browser that supports TradingView. Popular browsers like Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari are typically compatible.
  3. Operating System: The device should run on a compatible operating system that supports the chosen web browser. Commonly supported operating systems include Windows, macOS, Linux, iOS, and Android.
  4. System Requirements: The device should meet the minimum system requirements to run the chosen web browser and TradingView efficiently. These requirements can usually be found on the official website of the web browser and TradingView.
  5. Screen Resolution: TradingView's charting interface and tools may require a sufficient screen resolution to display data and charts clearly. Higher resolutions are generally preferred for better visibility.
  6. Memory (RAM): Adequate RAM is important for running multiple browser tabs, indicators, and tools simultaneously. A higher RAM capacity ensures smoother multitasking.
  7. Processing Power (CPU): A modern and capable CPU will provide better performance when analyzing complex indicators and handling real-time data.
  8. Storage Space: Sufficient storage space may be required for saving downloaded files, trading data, and other related files.
  9. Security Software: To ensure data security, customers should have up-to-date antivirus and security software installed on their devices.

Overall, having a modern, up-to-date device with a stable internet connection and sufficient resources will provide the best experience when using trading tools on TradingView.

Do I need the paid version of TradingView?

The paid version of TradingView is not a necessity. Nevertheless, it is important to note that TradingView's free account only allows you to add up to three of our tools to your chart at once.

We recommend to add one of the TRN Chart Patterns in combination with two tools of the TRN Basics, like for example TRN Divergence and the TRN Bars. Have a look into the Combinations section of our Documentation to find possible combinations of our tools.

However, if you want to have access to all of our Tools on a single chart without having to add each Tools individually, upgrading to one of TradingView's paid versions may be a good option for you. With the Premium version, you can add multiple indicators to a single chart, which can be advantageous for traders who want to use a comprehensive set of analysis tools without any restrictions.

Will there be updates to the Tools?

We're always looking to improve our indicators and provide traders with the best possible tools to make informed trading decisions. As such, we regularly receive feedback from traders and use it to make updates to our indicators.

We aim to release updates at least every quarter, but the frequency may vary depending on the specific tool and the feedback we receive. Whenever we publish an update to one of our tools, it will be added automatically to the indicator on your chart. You will receive an alert notifying you of the update so that you can review the changes and adjust your trading strategy as needed. This way, you can be confident that you always have the most up-to-date version of our indicators, which can help you stay ahead of market movements and make informed trades.

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